monkkee now has a support ticket system. The previous contact form is no longer needed. The support system enables us to process your cases in a more reliable and structured way and help you with your problems in a more professional way.

In the best case situation, our FAQ, which we have moved to the support system, will already help you. This way you can search for the problem yourself and perhaps already find a solution.

You can find the support system here:

• German: https://monkkee.hesk.com/knowledgebase.php?language=Deutsch&category=3
• English: https://monkkee.hesk.com/knowledgebase.php?language=English&category=4
• French: https://monkkee.hesk.com/knowledgebase.php?language=Fran%C3%A7ais&category=12
• Portuguese: https://monkkee.hesk.com/knowledgebase.php?language=Portugu%C3%AAs&category=17

If you want personal help, you can create a support ticket.

Please remember that monkkee is only funded by donations. We use a large part of the donations for operation and support. Help us with a donation so that we can keep up the support and respond to your problems. Click here for the donation form.